Privacy Policy

Effective Date: January 10, 2025

1. Introduction

SendMeGCash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at sendmegcash.com ("the Service").

We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

  • Account Information: Username, email address, password (encrypted), and display name
  • Profile Information: Bio, profile picture, and GCash QR code image
  • Content: Posts, social media links, and YouTube video links you share
  • Communications: Messages you send to us for support or feedback

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Log Data: IP address, browser type, operating system, referring URLs, and pages viewed
  • Device Information: Device type, unique device identifiers, and mobile network information
  • Usage Data: Features used, actions taken, and time spent on the Service
  • Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication status
  • Remember your preferences and settings
  • Analyze usage patterns and improve the Service
  • Provide security and prevent fraud

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your public profile and content to visitors
  • Send you important notices about your account
  • Respond to your inquiries and provide support
  • Improve and personalize the Service
  • Monitor and analyze usage trends
  • Comply with legal obligations

4. How We Share Your Information

4.1 Public Information

Your public profile, including username, bio, profile picture, GCash QR code, social links, and posts, is visible to anyone who visits your page.

4.2 Service Providers

We share information with third-party service providers who help us operate the Service:

  • Amazon Web Services (AWS): Cloud infrastructure and storage

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including:

  • Court orders or legal processes
  • Law enforcement requests
  • National security requirements
  • Protection of our rights and safety

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure password hashing using industry-standard algorithms
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers with physical security measures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Maintain your account and provide the Service
  • Comply with legal obligations
  • Maintain security

7. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights:

  • Right to be Informed: Know how we collect and process your data
  • Right to Access: Request a copy of your personal information
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Opt-out of certain data processing activities
  • Right to File a Complaint: Lodge a complaint with the National Privacy Commission

To exercise these rights, please contact us at support@sendmegcash.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines, including the Singapore where our cloud infrastructure providers are located. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Services

Our Service may contain links to third-party websites and services, including:

  • GCash payment platform
  • Social media platforms
  • YouTube for embedded videos

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Effective Date" at the top
  • Sending you an email notification (for significant changes)

Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@sendmegcash.com
Address: Cebu, Philippines

For complaints, you may also contact the National Privacy Commission:

Website: www.privacy.gov.ph
Email: info@privacy.gov.ph

By using SendMeGCash, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Privacy Policy - SendMeGCash